Default Workspace and switch to Client A, configure that provider again for Client A. A different gateway has its own provider configuration.
Provider requests are made by the gateway host. A remote gateway needs network access to the provider even if your desktop computer already has access.
General connection flow
Use this flow for any supported provider:1
Choose the gateway and workspace
Connect the desktop app to the gateway and switch to the workspace that should own this provider configuration.
2
Open Providers
Click the providers icon in the bottom bar to open Providers.
3
Add the provider
Choose the provider type and enter the required key, endpoint, region, deployment, or local runtime address.
4
Save in the workspace
Save the provider configuration and confirm it appears for the current workspace.
5
Test with a thread
Create a thread, select the provider and model, and send a short test message.
Supported providers
Pioneer supports dedicated provider integrations, local runtimes, OpenAI-compatible endpoints, and separate CLI agent runtimes.
Use Supported Providers when you need the broader compatibility list. Use CLI Runtime API only when you are building or debugging CLI-backed model selection.
Choosing a provider
Start with a provider you already have access to. Use your organization’s cloud account when it manages one, a local runtime when the gateway host provides it, or a router when you want several models behind one integration. Model sources differ in tool support and operational behavior. Before using one for tool-heavy or scheduled work, confirm access, supported tool features, authentication, context size, cost, and latency. For models with reasoning controls, start with the provider’s default effort unless you know the tradeoff you want. Higher effort can improve harder reasoning tasks, but it may also increase latency or cost depending on the provider.The provider does not appear in a thread
The provider does not appear in a thread
Make sure you configured it in the same workspace and gateway you are currently using.
Model listing fails
Model listing fails
Try entering a model ID manually. Some providers do not expose model listing in a way Pioneer can use.
Authentication fails
Authentication fails
Check the key, token scope, account status, endpoint, region, deployment name, and gateway environment.
A remote gateway cannot call the provider
A remote gateway cannot call the provider
Check network access, proxy settings, firewall rules, and DNS from the gateway machine.
Further reading
- Providers Architecture explains provider adapters, model discovery, streaming, and attachments.
- Secret Storage explains where provider keys are stored.
- Gateway Architecture explains why provider calls happen from the gateway host.